Privacy Policy

Last Updated: December 2025

At Pt. Ashok Kumar Vashudeva, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

When you book a consultation, subscribe to our newsletter, or contact us, we may collect:

  • Your name, email address, and phone number
  • Date, time, and place of birth (for astrological services)
  • Payment information (processed securely through third-party payment processors)
  • Communication preferences and service requirements
Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited, time spent, and navigation patterns
  • Referring website or search terms
Astrological Information

For astrological consultations, we may collect:

  • Birth details (date, time, place) for chart preparation
  • Specific questions or concerns for personalized guidance
  • Follow-up information for ongoing consultations

2. How We Use Your Information

We use the information we collect for various purposes, including:

Purpose Information Used
Provide astrological services and consultations Personal details, birth information, specific questions
Process payments and manage bookings Contact information, payment details (via secure processors)
Send newsletters and spiritual guidance Email address, communication preferences
Improve website functionality and user experience Automatically collected data, usage patterns
Respond to inquiries and provide customer support Contact information, communication history
Comply with legal obligations As required by applicable laws and regulations

3. Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Payment processing (Stripe, PayPal, etc.)
  • Email marketing and communication services
  • Website hosting and maintenance
  • Analytics and performance monitoring
Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Valid legal requests from authorities
  • Court orders or subpoenas
  • Protection of our rights, property, or safety
  • Prevention of illegal activities or fraud
Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and outline your choices.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include:
  • SSL encryption for data transmission
  • Secure servers with restricted access
  • Regular security audits and updates
  • Employee training on data protection
  • Secure payment processing through PCI-DSS compliant providers
Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Provide ongoing astrological services as requested

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Right Description
Access Request a copy of the personal information we hold about you
Correction Request correction of inaccurate or incomplete information
Deletion Request deletion of your personal information under certain conditions
Restriction Request restriction of processing your information
Objection Object to processing of your personal information
Portability Request transfer of your data to another organization
Withdraw Consent Withdraw consent for processing at any time
Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section. We will respond to your request within 30 days and may need to verify your identity before processing.

You can also:

  • Unsubscribe from marketing emails using the link in each email
  • Adjust cookie preferences through your browser settings
  • Contact us to update your communication preferences

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

Types of Cookies We Use:
Cookie Type Purpose Duration
Essential Cookies Necessary for website functionality and security Session
Analytics Cookies Help us understand how visitors use our site 1-2 years
Preference Cookies Remember your settings and preferences 1 year
Marketing Cookies Track effectiveness of marketing campaigns 1-2 years
Managing Cookies

Most web browsers allow you to control cookies through their settings. You can:

  • Block or delete cookies through browser settings
  • Set preferences for specific websites
  • Use private browsing modes

Note: Disabling cookies may affect the functionality of our website and your ability to access certain features.

Third-Party Services

We may use third-party services that set their own cookies, including:

  • Google Analytics for website analytics
  • Social media platforms for sharing features
  • Payment processors for transaction security

We encourage you to review the privacy policies of these third-party services for more information about their practices.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

Age Restrictions
  • Users must be at least 18 years old to book consultations
  • Parental consent is required for individuals aged 13-17
  • We do not target marketing to children under 13
  • We comply with COPPA and other child protection laws

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Update Process:
  • We will post the updated Privacy Policy on this page
  • We will update the “Last Updated” date at the top of this policy
  • For significant changes, we may provide additional notice via email
  • Continued use of our services after changes constitutes acceptance
Policy History

Previous versions of this Privacy Policy will be archived and available upon request.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email

privacy@ptvashudeva.com

Phone

+91 98765 43210

Data Protection Officer

For data protection inquiries, please contact our Data Protection Officer at:

dpo@ptvashudeva.com

We aim to respond to all privacy-related inquiries within 7 business days.

Additional Information

International Data Transfers

Our website and services are operated from India. If you are located outside India, please be aware that information we collect may be transferred to and processed in India. By using our services, you consent to this transfer.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Complaints

If you have concerns about our data practices, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.